Behavior Analysis Services Information
What is Behavior Analysis?
Behavior Analysis (BA) services are highly structured interventions, strategies, and approaches provided to decrease maladaptive behaviors and increase or reinforce appropriate behaviors. More information, including fact sheets and videos, is located on the Behavior Analyst Certification Board’s page.
Updates to Behavior Analysis
Up-to-date information regarding Florida Medicaid behavior analysis service can be found here. Providers can also sign up receive to provider alerts by registering at Florida Medicaid Health Care Alerts.
Topic | Information |
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Agency Contacts | Report a Complaint Report Fraud & Abuse Ask a behavior analysis question |
Behavior Analysis will be covered by the Florida Statewide Medicaid Managed Care (SMMC) program | Beginning in 2025, behavior analysis services will be reimbursed by Florida SMMC plans. This will take effect when the new 2025 SMMC contracts are effective. The Agency has published a webpage highlighting the new SMMC program, which will be updated during the transition period. The Agency has also published an information sheet for BA providers, recipients, and parents of recipients who receive Florida Medicaid BA services. |
Behavior Analysis Coverage Policy | The Agency is promulgating an update to Rule 59G-4.125, the Behavior Analysis Coverage Policy, according to Chapter 120, Florida Statutes. The draft rule is available on the Agency’s Rules in Process webpage. |
Behavior analysis services provided with other services | The Agency recognizes there are situations when the delivery of medically necessary behavior analysis services is required to complete the delivery of other medically necessary services such as speech or physical therapy. In these situations, the behavior analysis services are reimbursable by Florida Medicaid when the co-occurring condition(s) requiring the other medically necessary services is(are) documented in the individual’s behavior assessment and behavior plan, and the behavior analysis services are medically necessary, indicated in the treatment plan, and prior authorized. |
Multidisciplinary Team (MDT) | The Agency directed Acentra to implement a multidisciplinary team approach to reviewing prior authorization requests for behavior analysis services in Regions 4 and 7, as a pilot, beginning July 1, 2019. Detailed information regarding the MDT review process is available on the Acentra behavior analysis website. |
Recipient Information
1. What are Behavior Analysis (BA) Services?
Behavior analysis services provide a way for a person to reduce unwanted behaviors and increase desired behaviors.
2. Who can receive BA Services?
Florida Medicaid covers BA services for eligible Florida Medicaid recipients under the age of 21 years requiring medically necessary BA services. BA services for eligible individuals 21 years and older are available through the iBudget Waiver.
3. Who is Acentra?
Acentra, formerly eQHealth Solutions is the company that reviews all requests for BA services covered under Florida Medicaid. A BA provider will submit the service request to Acentra, which will review the service need based on medical necessity. After the determination is made, Acentra will send you a letter.
4. How do I find a provider?
A link to BA service providers can be found on the Agency’s Recipient Support webpage under Additional Reference Information.
5. What are the steps I take to get BA services?
- Go to your doctor and get a written order for BA services.
- Have a comprehensive diagnostic evaluation completed by a qualified licensed practitioner
- Choose a BA a provider (see question 4 above)
- The BA provider will send a BA service request to Acentra for review.
- Acentra will review the information your provider submits and make a service determination based on the provided information and medical necessity.
- Acentra will notify you and the BA provider of the outcome of the review.
6. Who can I contact if I have more questions?
Please call the Medicaid helpline at 1-877-254-1055, if you have more questions.
7. Who can I contact if I am having issues with receiving BA services?
Please contact the Medicaid helpline at 1-877-254-1055 to report those issues.
8. What is a prior authorization number?
A prior authorization number is a number that is 10 digits long, has no hyphens, and begins with “5.”
Provider Resources
Trainings, Presentations, and Resources
Subject | Resource |
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Agency Rules |
Behavior Analysis Coverage Policy
Behavior Analysis Fee Schedule Agency Rules |
Behavior analysis coverage policy and fee schedule FAQ | BA FAQ November 2022 |
Agency July 29, 2022 BA Fee Schedule Training | Fee Schedule Webinar Recording |
Provider Enrollment |
Agency Provider Enrollment Policy
Provider Enrollment website Provider Enrollment helpline: 1-800-289-7799 option 4 Provider Enrollment References and Trainings |
Acentra Multidisciplinary Trainings | Available on Acentra's website. |
BA Prior Authorization Submission Requirements
To obtain approval for Behavior Analysis services, providers must submit all new authorization requests to Acentra, the Agency’s contracted Quality Improvement Organization for this service. For further information, please reference the following:
- Behavior Analysis Services Coverage Policy
- Authorization Requirements Rule
- Acentra Behavior Analysis Website provides information and training for the below topics:
- Behavior Analysis eQSuite User Guide
- Behavior Plan Provider Training
- Submitting a Modification to a BA Prior Authorization Training
Comprehensive Diagnostic Evaluation Requirements
To initiate behavior analysis services, the Agency requires that the provider submit a copy of the child’s Comprehensive Diagnostic Evaluation (CDE), along with all other required documentation when submitting prior authorization requests.
The Comprehensive Diagnostic Evaluation (CDE) is the national practice standard necessary to diagnose autism as well as other developmental or behavioral disorders and indicate the most appropriate treatment(s) to address the child’s needs. A CDE is a thorough review and assessment of the child’s development and behavior. A CDE may be performed by a multidisciplinary team or individual practitioner. In either case, the CDE must be led by a licensed practitioner working within their scope of practice. The CDE must use evidence-based practice standards, methods and instruments, and the report must include assessment findings and treatment recommendations appropriate to the recipient. For example, CDE testing may include:
- Parent or guardian interview
- Teacher assessment
- Diagnostic testing using tools such as:
- Autism Diagnostic Observation Schedule (ADOS-2)
- The Childhood Autism Rating Scale – 2nd edition (CARS2)
- Modified Checklist for Autism in Toddlers, Revised (M-CHAT-R)
- Communication and Symbolic Behavior Scales (CSBS)
- Autism Diagnostic Interview, Revised (ADI-R)
- Social Communication Questionnaire
- Battelle Developmental Inventory– 2nd edition
- Hearing and vision testing
- Genetic testing
- Neurological and/or other medical testing
Alternative Assessments in Pilot Regions
In the MDT regions, BA services may be initiated for a child during an excessive wait time for their scheduled CDE. When a child is on a waiting list for a scheduled CDE, Acentra may accept the following documentation, in lieu of the CDE:
- Scheduled CDE confirmation
- Children 0 – 36 months of age: Early Intervention Services evaluation/Individual and Family Support Plan
- Children older than 36 months of age:
- Individual Education Assessment (IEP) or school district assessment for IEP
- Neurological evaluation
- History and physical from a licensed physician documenting behaviors and evaluation conducted to ascertain diagnosis
Authorizations without a CDE are temporary. These alternative assessments do not replace the requirements for a CDE. If parents are having difficulty finding a provider to perform the CDE, their child’s health plan is available to help. Parents can also contact the Agency at 877-254-1055 and we will work with them or their child’s plan to find a provider.