Welcome to the Agency for Health Care Administration's Civil Rights Compliance page. The Civil Rights Compliance Coordinator's ("CRCC") primary funtion is to coordinate the Agency's compliance with the requirements of civil rights laws which prohibit discrimination on the basis of race, color, national origin, age, disability, or sex.
Notice of Nondiscrimination Policy
The Agency for Health Care Administration (“AHCA”) is committed to providing all people with an equal opportunity to participate in its programs, services, and activities. AHCA complies with applicable Federal civil rights laws and does not exclude people or treat them differently in admission to, access to, or employment in its programs, services, or activities on the basis of race, color, national origin, age, disability, or sex. Communication aids and services, such as: qualified sign language interpreters, qualified foreign language interpreters, and written information in alternative formats (i.e.: Braille, large print, foreign language, etc.) are provided free of charge, in accordance with federal law, when necessary to ensure equal opportunity and effective communication.
This Notice is provided as required by Title II of the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act, and Section 1557 of the Affordable Care Act and implementing regulations. This Notice is available, upon request, in alternative formats. Individuals who require free communication aids and services to effectively participate in AHCA’s programs, services, and activities are invited to make their requests to the Civil Rights Compliance Coordinator at the contact information listed. If you believe that AHCA has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex you can file a grievance in person, by mail, or by telephone with the Civil Rights Compliance Coordinator at the contact information listed above.
Accommodations and Language Assistance
If you are in need of free communication aids and services to effectively participate in Agency programs, services, and activities, please make your requests to the CRCC at the contact information listed. Please see the Agency's recommended
Communication Aid/Accommodation Request Form
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129.5 kB
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Spanish ATENCIÓN [
529.5 kB
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French Creole Atansyon [
529.5 kB
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Vietnamese CHÚ Ý [
529.5 kB
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Portuguese ATENÇÃO [
529.5 kB
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Chinese 注意 [
529.5 kB
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French ATTENTION [
529.5 kB
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Tagalog PAUNAWA [
529.5 kB
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Russian ВНИМАНИЕ [
529.5 kB
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Arabic ملحوظة [
529.5 kB
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Italian ATTENZIONE [
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German ACHTUNG [
529.5 kB
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Korean 주의 [
529.5 kB
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Polish UWAGA [
529.5 kB
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Gujarati નોંધ [
529.5 kB
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Thai เรียน [
529.5 kB
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Complaints
If you believe that the Agency or one of its contractors has discriminated on the basis of race, color, national origin, age, disability, or sex please see the Agency's
Nondiscrimination Grievance Procedure
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for directions on how to file a complaint using the recommended
Nondiscrimination Complaint Form
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131.1 kB
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Letters of Findings
The following documents are past Letters of Findings issued in response to discrimination complaints received by the Agency.
Complaint No. 16-001 [
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Complaint No. 16-002 [
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Complaint No. 16-003 [
139.1 kB
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Complaint No. 16-004 [
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Complaint No. 16-005 [
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Complaint No. 15-001 [
120.8 kB
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Complaint No. 15-002 [
234.8 kB
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Complaint No. 15-003 [
130.8 kB
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Complaint No. 15-004 [
47 kB
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Complaint No. 15-005 [
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Complaint No. 15-006 [
141.7 kB
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Complaint No. 15-007 [
133.7 kB
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Complaint No. 15-008 [
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Complaint No. 15-009 [
55.1 kB
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